Empowering healthcare institutions to achieve zero preventable harm
IPSA helps hospitals and clinics measure safety maturity, access governance resources, request expert support, and listen to patients — aligned with WHO, JCI, and ISQua principles.
We are there for you.
Safety excellence
Evidence-based
Aligned with global standards
What IPSA offers
Three pillars for institutional excellence
Measure where you are, strengthen governance with trusted policies, and bring in certified experts when you need hands-on support.
Safety maturity assessment
Structured self-assessment across seven dimensions — leadership, culture, risk, clinical processes, and more. Save progress, score maturity, and get tailored recommendations.
Policy marketplace & review
Browse patient-safety policies by category, purchase what you need, and submit your own documents for expert review and improvement.
Expert consultancy
Request support for assessments, policy development, quality improvement, training, or accreditation preparation — tracked end to end.
Built for healthcare teams
Tools that fit real hospital workflows
From governance dashboards to staff empowerment — everything stays private to your institution while IPSA coordinates expert services.
Clinical safety standards
Evidence-based frameworks tailored for African healthcare — structure, process, and outcome aligned with international benchmarks.
Data-driven insights
Turn assessment responses into maturity scores, gap analysis, and improvement priorities your leadership can act on.
Staff empowerment
Invite your team, delegate assessment sections, and build a culture of accountability with role-based access.
How IPSA works
From registration to measurable improvement
A clear path for institution owners, quality managers, and safety officers — without overwhelming your team on day one.
- 1
Register your institution
Create your account, verify email, and complete onboarding with your facility profile.
- 2
Complete your assessment
Work through the structured questionnaire at your pace — save and resume anytime.
- 3
Access policies & insights
Browse the marketplace, purchase templates, and review your private maturity dashboard.
- 4
Get expert support
Submit policies for review or request consultancy when you need certified patient-safety expertise.
12k+
Lives impacted
240+
Institutions
Institutional governance
One source of truth for patient safety
IPSA integrates into your quality and risk workflows — reducing preventable harm through measurement, learning, and accountable follow-up.
Structured incident & feedback loops
Capture staff and public feedback with reference codes institutions can track.
Private assessment results
Your maturity scores stay confidential; benchmarking is anonymized when you opt in.
M-Pesa ready payments
Purchase policies and paid services with familiar local payment rails.
Who we serve
Built for every layer of healthcare
Your voice improves patient safety
Patients, families, staff, and advocates can share concerns, complaints, suggestions, or compliments — anonymously or with contact details for follow-up.
How it works
- 1Search for the healthcare institution on the feedback form.
- 2Choose a category and describe your experience. Submit anonymously or add your contacts.
- 3Receive a reference code. IPSA and the institution review your feedback to improve care.
Securing lives. Standardizing care.
Join institutions measuring, learning, and improving patient safety
Start your institutional assessment today, or reach out for a demo and partnership conversation.